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PROFESSIONAL SUMMARY

Senior Documentation Developer/Technical Writer with extensive experience in Documentation Project Management, Analysis and Presentation. Experienced in developing hardware design reference manuals, software development and diagnostics manuals, online help systems, hardware installation and owner manuals, field maintenance guides, and UNIX system administration documentation.

Expert-level knowledge of FrameMaker, Documentum (trained power user), and MS Word. Proven experience with RoboHelp and WebWorks Publisher. Knowledge of the Theory of Constraints, FDA regulations (CSVP and cGMP), and ISO 9000 procedures.

Experienced in developing documentation for a broad spectrum of technologies; some of which are describe below. Documentation samples available upon interview.·

• IBM Corporation - Currently developing (with a team), a documentation suite that describes the full software and hardware build-out and implementation of the Universal Management Infrastructure (UMI).·
  
  
• Intel Corporation - Developed classified specifications for Intel's implementation of the ARM communication processor for wireless communications platforms. ·
  
  
• Cisco Systems, Inc. - Hired as senior-level technical writer to document Cisco Systems, Inc. ADSL routers, cell movers, and operating systems for Customer Premise Equipment (CPE).·
  
  
• Metrowerks Corporation - developed manuals (from engineering specifications) and online help files for their software engineering audience that described how to use C/C++ software application analysis tools and the CodeWarrior software development application.

TECHNICAL SKILLS

EDUCATION